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Reservation Policies

Welcome to our Best Western Plus Plattsburgh reservations and policies page. Please review our hotel reservation policies before booking. When you are ready to reserve your room with us, start booking online with our easy and secure online reservation system, email us at or call the hotel directly at (518) 561-7750 or toll free at 1 (800) 243-4656 for personal assistance.

Hotel Policies

Minimum check-in age is 21. Check-In time is anytime after 4PM. (Early check-in requests cannot be guaranteed). Check-Out time is 11AM. Late check-out requests cannot be guaranteed.

This property considers guests aged 16 and under, at time of travel, to be children. Children under 16 will stay free in the same room as their parents, however, charges for additional bedding may apply. Must advise Front Desk at check-in exact number of Adults & children.

We are Pet Friendly!

Pets are also welcome at the Best Western Plus Plattsburgh. We have pet-friendly accommodations reserved for pets across every room type, from Standard guest rooms to Queen Suites with jacuzzi tubs, excluding our pool rooms. For the comfort and safety of all our guests as well as your beloved pet, we kindly request all owners to review the following pet policies prior to booking.

Pet Policies

Pets allowed based on the availability of pet friendly rooms. Up to two dogs per room with an 80-pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Excessive barking will not be tolerated. Pets must be on a leash when outside room. Pets are not allowed in the common areas, unless they are a service animal. Pet rate is $10.00 per day with a $50.00 per week maximum.

Payment Policies Deposit Information

You may pay by credit card, cash, or travelers cheques upon departure.

A valid credit card is required to secure your reservation. The Hotel will authorize the credit card the day of arrival. If we are unable to secure authorization on the credit card, the hotel reserves the right to cancel the reservation.

Cancellation Policies

Cancellations must be made by 4pm 24 hours prior to the arrival date.