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  • everything you need to make your stay special

  • everything you need to make your stay special

  • everything you need to make your stay special

Welcome to Best Western Plus Plattsburgh

Located in the beautiful Adirondack region, the Best Western Plus Plattsburgh offers guests 126 newly renovated guest rooms and suites with thoughtful amenities. As an established hotel with over 50 years in the community of Plattsburgh, New York, our goal is to provide a comfortable and affordable stay for all of our guests. When it comes to hotels near Plattsburgh, NY and hotels near the airport, we offer convenient services unlike any other hotel in the area.

May 12, 2020

Dear Loyal Best Western Guest,

Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home.

First and foremost, please know that Best Western is focused more than ever on the health and safety of our guests and our associates – your wellbeing is our top priority. Hygiene and cleanliness have never been more important to us – we believe that hotels can never be “too clean.” It is with your health and wellbeing in mind that we launched the “We Care Clean” program.

Our “We Care Clean” program includes heightened safety and cleanliness standards in four key areas.

First, we have put in place enhanced safety practices at the front desk and in the lobby. We are minimizing your contact with personnel – streamlining check-in and check-out processes. We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch – from the front desk surface to the pens you use. Every key card is disinfected and sanitized with appropriate cleaning agents. We have removed lobby items that in the past would have been shared by guests (such as magazines and newspapers) and we have established strictly enforced cleaning schedules for lobby furniture and fixtures. We have hand sanitizing stations in the lobby and elsewhere in the hotel. Noting you will be welcomed by one of our team members when you check in, our hotel is focused on the well-being of our associates – ensuring they are healthy. They are instructed to not come to work if they are not well – and if they question their health, we ask that they take their temperature and verify they are well. We have frequent wellness and safety training and we stress the importance of wellness and strict adherence to our safety protocols. Importantly, we value their health as well as yours – you can take comfort in knowing that our caring associates recognize the importance of their health before they interact with you.

Second, we know that most of your time with us will be spent in your guest room. Prior to your stay, your room will be sanitized, disinfected and closely inspected. Every guest room is sanitized using ultraviolet equipment (electrostatic equipment also on order). Every guest room high touch point will be cleaned with chemicals aimed at killing the COVID-19 virus – door handles, light switches, thermostats, desk areas, hangers, television remotes, alarm clocks, coffee makers, telephones and all bathroom fixture handles and touch points. Where you touch – it will have been cleaned with a focus on your safety. Hotel housekeepers will wear gloves and masks to ensure your safety as well as theirs. Of note, the room you stay in will likely have not been used for a period of 24 to 72 hours from the prior guest – a form of social distancing related to the life expectancy of the COVID-19 virus. Prior to your walking through the door to your room, all linens and terrycloth products will have been washed in chemicals aimed at killing the virus, and at a high-heat temperature at which it cannot survive. Separate laundry carts are used for clean linens and towels to prevent cross-contamination, and all laundry carts are disinfected daily. All laundry facilities and equipment are routinely inspected with only approved cleaning chemicals used. Additionally, knowing you want to practice safe social distancing, stay-over service will not be provided unless specifically requested – and if requested the guest must leave the room. If you request clean towels, they will be provided through minimum personal contact – we can leave them in the room when you are not there.

Third, while we recognize the importance of providing you a quality breakfast when you stay with us, we have implemented a breakfast program that ensures the food you receive is safe and healthy. We are providing a “served” limited breakfast that includes a hot breakfast sandwich, yogurt, fruit, muffins, coffee and juices which can be taken back to your room or eaten in our breakfast area. Importantly, breakfast area tables and chairs are sanitized whenever used and spaced properly apart to allow social distancing. Our promise to you is to provide a quality breakfast while respecting that your safety and well-being are paramount.

Fourth, public restrooms, fitness centers and swimming pools – when we are allowed to open them (noting we comply with all government orders) – will be cleaned on closely-monitored schedules using disinfecting chemicals. Fitness equipment must be cleaned with a disinfectant after each use. Every evening, these areas will be sanitized as we are focused on your health and well-being.

With regard to our meeting space, all chairs, tables and equipment are sanitized before and after each use. We will also recommend that anyone using the room practice social distancing if the meeting should be conducted.

Best Western is a family of hoteliers. We want you to know that we truly care about you, your family and your health – we are a global community that cares about one another. We stand ready to provide you a safe, clean home away from home as “We Care Clean” is the new standard.

Thank you for the privilege of sharing our hotel with you.

Stay healthy. Stay well. All our best.

Sincerely,
JulieAKramer
Julie A. Kramer, GM, COO

Amenities and Activities Just Moments Away

Just a short ten-minute drive from Plattsburgh Airport, our hotel is close to many attractions such as Cumberland Bay State Park, SUNY Plattsburgh Campus, Champlain Centre Mall, Lake Champlain, Ausable Chasm and Plattsburgh City Beach.

Wine lovers will appreciate the nearby vineyards where they can sample fine wines and explore unique wineries. If you are the outdoorsy type, there are a variety of sports you can participate in, from skiing, rafting, and golf to fishing, kayaking, and bass fishing tournaments. We regularly have repeat visitors at our property, especially families, sports teams, college students, and groups.

Whether you are traveling to the area for a sporting event, attractions or visiting for business, our property has deluxe amenities to suit every need, including a conference room for meetings. We are your number one choice when it comes to ADA hotels and pet friendly hotels in the Plattsburgh!

Reserve your room today with us by booking online or by calling us toll free at 1 (800) 780-7234. Our front desk is staffed 24-hours a day and ready to assist you with any request.
We offer special discounts throughout the year, including CAA, AARP, AAA, and Government rates.

For Our Canadian Friends

Canadian neighbors, please enter promo code CPR above to enjoy a sizeable discount, based on current Canadian exchange rate, off any room type.

Our thoughtful amenities such as large flat-screen TVs, Jacuzzis, a heated indoor pool and complimentary breakfast allows for a rewarding stay in the Plattsburgh area.

Stay by the pool on your next visit! Our poolside rooms have balconies or patios, and offer an excellent way to unwind and relax after a day of exploring the city.

When it comes to taking care of our guests and their travel needs - our guests are our number one priority. Our friendly staff will always go above and beyond to help, whether you need directions and dining recommendations or just want to stop by our 24-hour front desk and say hello and grab a fresh baked cookie!

Plattsburgh Community

  • "Once again I have found the quality of this hotel to be exceedingly high. It is a quiet and comfortable place to stay. AS my profession involves a great deal of online work, the business center allows me to be productive while also taking some time off. Evey staff member I have met, without exception, has a wonderful demeanor,: cheerful, helpful and genuinely considerate. Leanne is certainly a fine example of this!”

     

    James H
  • "Beautiful building, clean, friendly staff who were willing to go out of their way for us. Breakfast was real food and good!...I had eggs, bacon, muffins, coffee, juice. Wonderful place and I can’t wait to go back.”

     

    Karla W
    Maine
  • "We were up for graduation and we couldn’t have had a better stay. The staff were all very helpful and ind. We will recommend the hotel to others. That is how we heard of the hotel and we couldn’t be more pleased.”

     

    R2906Zisusang
    New York